Top management statement on impartiality
Certification is a matter of trust. At SECTOR Cert we understand the importance of impartiality for trustworthy personnel certification.
SECTOR Cert certifications are open to all persons. The rules and procedures leading to certification are designed to be fair, transparent and comprehensible for all applicants, candidates and certified persons.
All persons of the certification body involved in the certification process are obliged to act objectively and impartially and to disclose any threats to impartiality arising from conflicts of interest, lack of objectivity, familiarity of persons involved, or intimidation.
To ensure impartiality, persons of the certification body are independent, in all activities and decisions in the certification process, of financial and commercial influences as well as of technical instruction by top management, other business units or affiliated companies.
All parties interested in certification by SECTOR Cert are represented on the Steering Committee. Top management regularly provides the Steering Committee with insight into risk analyses and our handling of complaints and appeals so that the committee can assess the risk potential and the effectiveness of measures to safeguard the impartiality and independence of certification decisions.
Top management is committed to an open approach to complaints and appeals. Appropriate investigation to clarify and properly handle justified complaints and appeals is part of our company’s established business policy.
Risk identification
Every certification is a matter of trust.
Accordingly, we continuously seek to identify and eliminate risks to your trust in our certification decisions. With our questionnaire for risk analysis you help us identify these risks. Please send the completed questionnaire – named or anonymously – by post or directly by email.