Top management statement on impartiality
Certification is a matter of trust. At SECTOR Cert we understand the importance of impartiality for trustworthy personnel certification.
SECTOR Cert certifications are open to all persons. The rules and procedures leading to certification are designed to be fair, transparent and comprehensible for all applicants, candidates and certified persons.
All persons of the certification body involved in the certification process are obliged to act objectively and impartially and to disclose any threats to impartiality arising from conflicts of interest, lack of objectivity, familiarity of persons involved, or intimidation.
To ensure impartiality, persons of the certification body are independent, in all activities and decisions in the certification process, of financial and commercial influences as well as of technical instruction by top management, other business units or affiliated companies.
All parties interested in certification by SECTOR Cert are represented on the Steering Committee. Top management regularly provides the Steering Committee with insight into risk analyses and our handling of complaints and appeals so that the committee can assess the risk potential and the effectiveness of measures to safeguard the impartiality and independence of certification decisions.
Top management is committed to an open approach to complaints and appeals. Appropriate investigation to clarify and properly handle justified complaints and appeals is part of our company’s established business policy.
风险识别
秉持我们的理念，我们持续识别并消除可能影响您对我们认证决定信任的风险。借助我们的风险分析问卷，您可以帮助我们识别这些风险。请将填妥的问卷实名或匿名寄送，或以邮件方式直接发送至 info@sector-cert.com。
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